How to Find Us

Contact ITS

Exley Science Center
ITS Service Desk / Help Desk - 1st Floor Lobby

Middletown, CT 06459

Main: 860-685-4000

Hours: Monday - Friday
8:30am - 5:00pm

Zoom Retention Policy

911±¬ÁÏÍø offers professional Zoom accounts to all 911±¬ÁÏÍø faculty, staff, and students. Users can go to wesleyan.zoom.us and sign in with their 911±¬ÁÏÍø username and password. More information on managing your account is available at /its/knowledgebase.html. 

Zoom allows users to store recordings of meetings locally on their own device or in the Zoom cloud. The Zoom cloud is not intended for permanent storage of your recorded meetings and/or classes. In order to responsibly manage our university’s Zoom cloud storage, beginning January 1, 2021, recordings stored in the 911±¬ÁÏÍø Zoom cloud will be removed 180 days after they are created. You must download your recording if you would like to retain it and move it to one of our permanent storage options. 

Permanent storage options for your Zoom cloud recordings 

  1. Google Drive. 911±¬ÁÏÍø users can download their cloud recording and upload it to their . This is also a good option if you would like to share the recording with others. . 
  1. Microsoft OneDrive. 911±¬ÁÏÍø users can download their cloud recording and upload it to their Microsoft OneDrive, which has up to 5 TB of space. This is also a good option if you would like to share the recording with others. . 
  1. BrightCove. 911±¬ÁÏÍø users who want to post Zoom cloud recordings to the 911±¬ÁÏÍø website should download their cloud recording and upload it to BrightCove. .